Privacy Policy

Last updated: July 2025

Who we are

This website is operated by Ascendia OS Ltd (referred to as "AscendiaOS", "we", "us" or "our"). We are committed to protecting your personal data and handling it responsibly.

If you have any questions about this policy, contact us at: hello@ascendiaos.com

What data we collect

When you use this website or purchase access to AscendiaOS, we may collect the following:

• Your name and email address (when you sign up or purchase)
• Payment information (processed securely by our payment provider — we do not store card details)
• Usage data (how you interact with the website and platform)
• Technical data (your IP address, browser type, device information)
• Communications you send us

How we use your data

We use your data to:

• Process your purchase and provide access to AscendiaOS
• Send you transactional emails related to your account
• Send you marketing emails if you have opted in (you can unsubscribe at any time)
• Improve the website and platform
• Comply with legal obligations

Who we share your data with

We share your data only with the third parties necessary to operate the service:

• Kajabi — our platform delivery and payment processing partner
• Stripe — payment processing (via Kajabi)
• Email service providers used for transactional and marketing emails

We do not sell your data to third parties.

Cookies

This website uses cookies to understand how visitors use the site. By continuing to use the site after dismissing the cookie notice, you consent to our use of cookies. You can disable cookies in your browser settings at any time.

Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict how we process your data
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, email us at hello@ascendiaos.com. We will respond within 30 days.

Data retention

We retain your data for as long as your account is active and for up to 6 years after that for legal and accounting purposes.

Security

We take reasonable technical and organisational measures to protect your data. However, no method of transmission over the internet is 100% secure.

Changes to this policy

We may update this policy from time to time. The date at the top of this page reflects the most recent update. Continued use of the site after changes constitutes acceptance of the updated policy.

Contact

Ascendia OS Ltd
hello@ascendiaos.com